Ainanet

Payment and refunds

What is paid in Ainanet, what it costs, how to pay and how to get a refund. By paying for a service you accept these terms and the Terms of Use.

Seller

Seller
Private Company Ainanet Ltd.
Registration
Astana International Financial Centre (AIFC)
BIN
261040901743
Legal address
65 Tole Bi St., office 167, Nura district, Astana 010000, Kazakhstan
Phone
+7 701 711 24 64
E-mail
support@ainanet.com

What is paid

Ainanet is free to use: the feed, chats, your profile, the marketplace and a map mark on the 1st layer. Additional digital services are paid. A layer decides from which map zoom other people see your mark: the higher the layer, the further away it is visible.

Map mark on Earth

LayerPersonal account, per monthBusiness account, per month
1freefree
2500 ₸2 000 ₸
31 500 ₸5 000 ₸
43 000 ₸10 000 ₸
55 000 ₸20 000 ₸
620 000 ₸50 000 ₸
7100 000 ₸200 000 ₸

Venus

A separate Venus account:

Venus account (entry)Price
month3 000 ₸
year15 000 ₸

Venus mark layers, for a week, a month or a year:

Layerweekmonthyear
1freefreefree
2500 ₸1 500 ₸15 000 ₸
31 000 ₸2 500 ₸25 000 ₸
43 000 ₸5 000 ₸40 000 ₸
55 000 ₸10 000 ₸60 000 ₸

Places on Mars

The 1st layer is the placement itself. Libraries are placed free of charge; their higher layers cost the same as for other organisations.

LayerUniversities and research institutes, per yearOther organisations, per year
1100 000 ₸50 000 ₸
2200 000 ₸100 000 ₸
31 000 000 ₸500 000 ₸
410 000 000 ₸2 000 000 ₸
550 000 000 ₸10 000 000 ₸

Startups on the Moon

LayerPrice, per year
1200 000 ₸
2500 000 ₸
32 000 000 ₸
410 000 000 ₸
550 000 000 ₸

aina contests

TermPrice
7 days100 000 ₸
14 days500 000 ₸
30 days1 000 000 ₸

Ainaset offers

Transport and real estate are placed free of charge.

CategoryPrice
Inventions100 000 ₸ / year
Projects50 000 ₸ / year
Job vacancies10 000 ₸ / month
“Looking for work”1 000 ₸ / month
Paintings20 000 ₸ / year

Prices are in Kazakhstani tenge (KZT). The app shows the final price before you pay.

How to pay

  1. Choose a service and a term in the app or on ainanet.com.
  2. Press “Pay” — the secure payment page of Bank CenterCredit JSC (BCC) opens.
  3. Enter your Visa or Mastercard details.
  4. Confirm the payment with 3-D Secure — a code from an SMS or your bank's app.

Payment is one-off, in advance, for the chosen term. There are no automatic charges: when the term ends, you can extend the service with a new payment. If a card is in another currency, your bank converts the amount at its own rate. If a payment fails, the service is not switched on and no money is taken; check the card details and limits or contact your bank.

Payment security

Card details are entered only on the bank's page and are sent over an encrypted (TLS) connection. Ainanet never receives or stores the card number, expiry date or CVV/CVC code: from the bank we only get the result of the payment. How we handle other data is described in the Privacy Policy.

Getting the service

The services are digital; there is nothing to deliver. A service is switched on automatically as soon as the bank confirms the payment — usually within a few minutes — and its term starts at that moment. A service that needs moderation (for example, a contest) starts when a moderator approves it. If a paid service has not been switched on within 24 hours, write to us.

Refunds

We refund the full amount if:

After the term has started the payment is not refunded, except in the cases above and in cases provided for by the law of the Republic of Kazakhstan.

How to ask for a refund. Write to support@ainanet.com or call +7 701 711 24 64 and give your Ainanet account, the date and amount of the payment, the last 4 digits of the card and the reason. We review a request within 10 working days and answer by e-mail. Money is returned only to the card the payment was made from, never in cash. How soon it reaches the card after we send it depends on the bank that issued the card.

Contact

Questions about payments: support@ainanet.com or call +7 701 711 24 64.